Effective Date: September 10, 2024

Official Whole Melt Extracts (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from https://officialwholemeltxtracts.com (the “Site”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, phone number, payment details, and account login information.
  • Order Information: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our Site.
  • Communications: Any messages or inquiries you send to us via email, phone, or our contact forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, account, or inquiries.
  • Send you promotional offers, updates, and newsletters (if you opt in).
  • Improve our products, services, and website experience.
  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. We may share your information only with:

  • Service Providers: Payment processors, shipping carriers, and IT support who help us operate our business.
  • Legal Compliance: When required by law, court order, or government request.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart contents.
  • Analyze website traffic and improve performance.
  • Deliver relevant marketing content.

You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of the data we hold about you.

To exercise these rights, contact us using the details below.

7. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our Site is intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Official Whole Melt Extracts
📍 5011 Golden Foothill Pkwy #5 El Dorado Hills, CA 95762, United States
📧 Email: order@officialwholemeltxtracts.com
📞 Phone: +1 618‑350‑9304